4645 Announcement Mailbox???

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Brannon F
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Posts: 9
Joined: 10 Jan 2018 13:56

4645 Announcement Mailbox???

Post by Brannon F » 12 Feb 2018 18:36

Is it possible to have an announcement only mailbox on the 4645 voicemail? I have tried AA Entry however after it plays the announcement, it states, "Are you still there." The customers wants the system to disconnect after playing the announcement. So, I created an AA with no options however, I can't seem to figure out how to get the system to blind transfer after the AA greeting is played to an analog ext that I have assigned a port address but not plugged in. My thought is that if I can get this to work then the AA menu greeting would play the announcement message the customer wants to relay, then blind transfer to the analog ext that is programmed to a port but not physically in service which would then disconnect the call like we want. The issue is I can't get the AA menu to automatically blind transfer to the preconfigured analog ext when the AA menu greeting is done playing.

Any thoughts? Thanks in advance!
Alcatel Voice Systems Engineer

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oldboy
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Re: 4645 Announcement Mailbox???

Post by oldboy » 12 Feb 2018 22:11

set it as a Automated Attendant Menu, not entry. Once it plays the greeting if nothing is configured should release.
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."

Brannon F
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Posts: 9
Joined: 10 Jan 2018 13:56

Re: 4645 Announcement Mailbox???

Post by Brannon F » 13 Feb 2018 12:48

I thought so too however, if there is nothing configured therefore no selection is made in the AA by the caller within a couple seconds, it comes back and asks, "Are you still there?"
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alexeik
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Joined: 26 Apr 2007 10:47
Location: Bad Oeynhausen, germany

Re: 4645 Announcement Mailbox???

Post by alexeik » 14 Feb 2018 07:04

Code: Select all

lqReview/Modify: 4645 VM Automated Attendantqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x                                                                              x
x             Node Number (reserved) : 101                                     x
x                Instance (reserved) : 1                                       x
x                Instance (reserved) : 1                                       x
x                   Directory Number : 11212                                   x
x                                                                              x
x                     Directory Name : Test                                    x
x               Directory First Name : --------------------                    x
x               UTF-8 Directory Name : --------------------------------------- x
x         UTF-8 Directory First Name : --------------------------------------- x
x                     Displayed Name : Test                                    x
x     Phone book Name (Dial by name) : Test                                    x
x              Phone book First Name : --------                                x
x                      Entity Number : 1                                       x
x                  Domain Identifier : 0                                       x
x                                                                              x
x                        Secret Code : ****                                    x
x                            Confirm : ****                                    x
x                                                                              x
x                        Language ID : 1                                       x
x                       Mailbox Type + Automated Attendant Menu                x
x                   Class of Service : 1                                       x
x                    Blind Transfert + NO                                      x
x                        Default Key + Release Call                            x
x      PreConfig. Number For Default : ------------------------------          x
x                              Key 1 + Not used                                x
x        PreConfig. Number For Key 1 : ------------------------------          x
x                              Key 2 + Not used                                x
x        PreConfig. Number For Key 2 : ------------------------------          x
x                              Key 3 + Not used                                x
x        PreConfig. Number For Key 3 : ------------------------------          x
x                              Key 4 + Not used                                x
x        PreConfig. Number For Key 4 : ------------------------------          x
x                              Key 5 + Not used                                x
x        PreConfig. Number For Key 5 : ------------------------------          x
x                              Key 6 + Not used                                x
x        PreConfig. Number For Key 6 : ------------------------------          x
x                              Key 7 + Not used                                x
x        PreConfig. Number For Key 7 : ------------------------------          x
x                              Key 8 + Not used                                x
x        PreConfig. Number For Key 8 : ------------------------------          x
x                              Key 9 + Not used                                x
x        PreConfig. Number For Key 9 : ------------------------------          x
x                              Key 0 + Not used                                x
x        PreConfig. Number For Key 0 : ------------------------------          x
x            MBx Access By < # > Key + NO                                      x
x                                                                              x
mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
this is a working config...

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