Silent key on 4020 phones

enrique.man
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Silent key on 4020 phones

Post by enrique.man » 17 Jun 2011 17:55

Hello guys,

I got an oxe R.9.1 installed and i would like to know if it is possible to mute the incoming calls in a alcatel 4020 premium phones.

On 4029 there is a dynamic silent key and it works when there is a incoming call. Is there any way to do this in 4020 phones?

Hope somebody can help.

Regards
Enrique

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tot3nkopf
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Re: Silent key on 4020 phones

Post by tot3nkopf » 21 Jun 2011 09:54

Programmed key with prefix = set features --> no ringing

enrique.man
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Re: Silent key on 4020 phones

Post by enrique.man » 21 Jun 2011 12:47

Hi tot3nkopf,

I already tried it, but it doesnt work. It keeps ringing...even though i press this key.

Any other suggestion?

Regards
Enrique

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tot3nkopf
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Re: Silent key on 4020 phones

Post by tot3nkopf » 21 Jun 2011 14:22

That is to be pushed before ringing.

enrique.man
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Re: Silent key on 4020 phones

Post by enrique.man » 22 Jun 2011 10:18

Hi tot3nkopf,

I am pushing this key, but it continues ringing, lets say there is an incoming call right, the phone is ringing , then i should pushed the no ringing key right? but it doesnt work on this 4020 phones.

Is there any setting i should modify on the oxe so this function works on this 4020 phones?

Regards
Enrique

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tot3nkopf
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Re: Silent key on 4020 phones

Post by tot3nkopf » 22 Jun 2011 11:48

Feature described by me is to disable ringing before a call, not while ringing.

enrique.man
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Re: Silent key on 4020 phones

Post by enrique.man » 22 Jun 2011 12:42

Hi tot3nkopf,

Ok, Is there any way to do what we want to do? or a workaround, for this case. I got some special users that they would like to mute the ringing when there is an incoming call.

Regards
Enrique

GMNOD
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Re: Silent key on 4020 phones

Post by GMNOD » 04 Nov 2013 06:17

Hi Enrique,

Did you manage to find a solution for this problema? I would like to mute my 4020 in na incoming call also.

Thanks.

Regards

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Re: Silent key on 4020 phones

Post by tot3nkopf » 04 Nov 2013 09:22

GMNOD wrote: Did you manage to find a solution for this problema? I would like to mute my 4020 in na incoming call also.
Try to use on hook key when the phone rings (for 40x8 phones it works).

bast2
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Re: Silent key on 4020 phones

Post by bast2 » 06 Nov 2013 13:26

Hi Enrique,

My release R3.2

1. CREATE prefix , eg * 96 ( not ringing)

prefix Plan
Number * 96
Set features : Prefix Meaning
Prefix Information 0
Network Number 0
Node Number / ABC -F Trunk Group 0
Number of Digits 4
Set Facilities No Ringing
General Features Group call pick-up
Local Features Speed ​​Call the associated set
External Features Direct trunk seizure
Data Transfer Connect
Local Short No .
Number With Sub Address (ISDN) NO
Default X25 Id.pref . NO
Type Station
VPN Type Local ( NPD No.).
Identifier 0
Hybrid TG ACT no. 0
TG Hybrid Coupler Ref. 0
TG Hybrid Trunk Nr. 0
TG Hybrid Access ( T0/T2 ) Nr. 0
Discriminator Nr. 0
Private Route type not
Private Call Profiles 0
Ubiquity Ubiquity voice mail service
Access Id 1
Trunk group number 0

2. Program the key

Progr.Keys
Key No . 3
Programmed function
Content * 96
Directory Number
Key Number 1
Second Secretary Dir.No.
Ringing Mode No Ring
Trunk Number 0
Trunk Group No. . -1
Filtering Table No . 1
Timer Remote Watch 0
Remote Resource Watch 0
Mnemonic (Pocket , Tiny , 4040 )
4040 - Mnemonic 2
Locked NO
Attendants Group 0
Associate Repertory Key Number 0
Interphony NO

3. The key has to be pressed before ringing
4. Setting function - pressing the key
Cancel function - pressing again

Regards

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