Calling Name should be shown first & number to be next

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HUSSAINQCS
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Calling Name should be shown first & number to be next

Post by HUSSAINQCS » 17 Sep 2017 08:44

I have OXE when room user(Analog) or admin user(8028) call to other admin user(8028) before answering it should show name and post answer it should show number but is that possible ?

As of right now it was showing number first after answered the call it showing the name.

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frank
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Re: Calling Name should be shown first & number to be next

Post by frank » 20 Sep 2017 19:30

When an extension calls another one, you should see first name , last nam, and extension number.
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oldboy
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Re: Calling Name should be shown first & number to be next

Post by oldboy » 20 Sep 2017 23:16

Use a 8038 and the issue will disappear the 8028 screen doesnt have enough lines to be able to show everything
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HUSSAINQCS
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Re: Calling Name should be shown first & number to be next

Post by HUSSAINQCS » 21 Sep 2017 08:04

Customer needs before answering the call name to be shown after answered it should the number

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frank
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Re: Calling Name should be shown first & number to be next

Post by frank » 21 Sep 2017 09:39

Then open a ticket with Alcatel Lucent enterprise, or get a phone with more lines :)
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