GA board problem?

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cavagnaro
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Post by cavagnaro »

Check firewall rules for that GA board. Maybe firewall or routing was done only for GD ip address
vad
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Re: GA board problem?

Post by vad »

GA and GD - in the same subnetworks?
For GD (mgconfig) and GA (PBX management) declared the same gateway?
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acamup
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Re: GA board problem?

Post by acamup »

Yes, GD and GA boards are in the same subnet, both are connected to SLANX16 board. Thanks for the advice Vad, I checked the network parameters with GD and GA board, check the connection and everything is fine, but when you go through the compression index GA, audio communication Hills. On this site I have two different GA in both MG and GA have the same problem.
shuyb
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Re: GA board problem?

Post by shuyb »

i also have a problem like this . when i have swicth on ga2 card, old alcatel digital phones(4035,4020) does not have hear any voice for both ends when in a external call. but internal call is ok. when ga2 is switched off voice can hear for both ends for external call.

can any one help???
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tot3nkopf
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Re: GA board problem?

Post by tot3nkopf »

Did you tried to replace the board?
Do you have the appropriate IP configuration (same as on the GD)?
shuyb
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Re: GA board problem?

Post by shuyb »

yes. its on same ip range, same subnet range, same gateway as GD
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oldboy
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Re: GA board problem?

Post by oldboy »

So Shuyb what compressor board is on the GA? what compressors have been assigned under the board settings? What version of software are you running?
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
shuyb
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Re: GA board problem?

Post by shuyb »

mada3 board. its 12/12. software version: R11.1
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oldboy
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Re: GA board problem?

Post by oldboy »

so run a compvisu x x and see if when you make the call it is using the GA when it is service, in the past ALU had a issue with a patch causing this exact same issue, what is the full version of 11.1 ??
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shuyb
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Re: GA board problem?

Post by shuyb »

delivery software version: l1.301
patch version: 28
dynamic patch version: b

mao software version: L1.301.28
software version name: R11.1
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