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Analog to IP phone having bad audio quality via Loudspeaker

Posted: 11 Sep 2017 11:31
by HUSSAINQCS
Hi ,


I having OXE R11.1

When analog user calls to IP user via loudspeaker and there is a break in voice like one way communication

Is any body faced issue what could be the probable reason ?

Re: Analog to IP phone having bad audio quality via Loudspeaker

Posted: 20 Sep 2017 19:28
by frank
If you have one way communication, your network is not setup correctly.
is one way communication happens only on speakerphone ?
Is your network full duplex ?

Re: Analog to IP phone having bad audio quality via Loudspeaker

Posted: 21 Sep 2017 09:23
by HUSSAINQCS
Yes Frank with Panasonic it was good but with Cetis 3100MWD5 it was getting voice chop during talking & Listening

Re: Analog to IP phone having bad audio quality via Loudspeaker

Posted: 21 Sep 2017 09:42
by frank
so if it works with one brand of phone and not the other, did you switch the phones to see if the issue follows the phone line itself , or the set ?

Re: Analog to IP phone having bad audio quality via Loudspeaker

Posted: 29 Oct 2017 00:22
by HUSSAINQCS
Yes the issue with all sets of Cetis phone installed at site.