delayed audio stream after call transfer to another extension in OXE

Post Reply
joeray
Member
Posts: 35
Joined: 31 Oct 2012 16:11

delayed audio stream after call transfer to another extension in OXE

Post by joeray »

Hi,
we have a problem with calls from skype for business via SBC to Alcatel OXE R11 in case of blind transfer.
following scenario:
we make a call from a skype for business extension to an alcatel 4028 via SBC. the 4028 picks up this call and makes a blind transfer to another 4028 in the same OXE. the connection is fine, but there is no audio stream in one direction (skype for Business to Alcatel 4028). after 30 seconds the OXE sends a reinvite and then the audio stream works in both directions. without blind transfer it works fine!
any idea?
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: delayed audio stream after call transfer to another extension in OXE

Post by cavagnaro »

Logs
Logs
Logs
Logs


Enviado de meu C6603 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
joeray
Member
Posts: 35
Joined: 31 Oct 2012 16:11

Re: delayed audio stream after call transfer to another extension in OXE

Post by joeray »

see attached motortrace.

call from +xxxxxxxx47513 to 50000, blindtransfer to 50001
You do not have the required permissions to view the files attached to this post.
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: delayed audio stream after call transfer to another extension in OXE

Post by haroun »

Compression have changed from :
v=0

o=OXE 1444225742 1444225742 IN IP4 10.141.2.117

s=abs

c=IN IP4 10.141.2.120

t=0 0

m=audio 32514 RTP/AVP 8 101

a=sendrecv

to
o=OXE 1444225742 1444225742 IN IP4 10.141.2.117
s=abs

o=OXE 1444225742 1444225743 IN IP4 10.141.2.117

s=abs

c=IN IP4 10.141.2.118

t=0 0

m=audio 32632 RTP/AVP 8 101

a=sendonly/

and the skype authorise only the receive path

and again after refer
o=OXE 1444225742 1444225744 IN IP4 10.141.2.117

s=abs

c=IN IP4 10.141.2.119

t=0 0

m=audio 32514 RTP/AVP 8 4 101

a=sendrecv
oxe mediagateway(compressor) are not used but iptouh one i thing
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: delayed audio stream after call transfer to another extension in OXE

Post by haroun »

try to use only trunk group comperession in the XTGW Parameter
joeray
Member
Posts: 35
Joined: 31 Oct 2012 16:11

Re: delayed audio stream after call transfer to another extension in OXE

Post by joeray »

sorry, this problem was solved by sbc-manufacturer.
many thanks
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: delayed audio stream after call transfer to another extension in OXE

Post by haroun »

thanks for info sharing
Post Reply

Return to “SIP”