sip phone has problem with DTMF

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fery_s
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Posts: 169
Joined: 08 Nov 2014 06:38

sip phone has problem with DTMF

Post by fery_s »

hello everyone
i have seriouse problem to send & recive DTMF with sip. here is my senario:
i have 2 node one is common hardware with release 11.2.2 that my 8001 phone is configure as sip extention and the other is crystal hardware with release 10.1 that i seize the trunk from it.(2 node is connect with hybrid abc-f)
there is no problem with analog and iptouch phone or if i configure 8001 as sip device but when i configure 8001 as sip extention the phone dont send dtmf.
i change the dtmf type in phone web setting but the problem did not solved.
and also i have an external third party ivr that work as an sip device, also i have some problem here : the ivr send dtmf but dont recive it !!!!!!
at the end i dont have 8770 for 8001 configuration. and the othere sip brand like 3cx and yealink has no problem to send dtmf
can anybody help me?
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cavagnaro
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Re: sip phone has problem with DTMF

Post by cavagnaro »

Traces? Logs? You don't send or the other party don't understand them?

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fery_s
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Posts: 169
Joined: 08 Nov 2014 06:38

Re: sip phone has problem with DTMF

Post by fery_s »

dear cavanaro ,thank you for your reply.
finaly i solved problem, for 8001 problem caused by codec : abc-f trunk codec is g711 but the phone used g723
the ivr problem was payload.
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