hi all
i have an oxe r11.2 connected through sip trunk with otcs.
when a call is routed to otcs the caller hears a ring back tone with 10sec delay, from one alert to another.
does any one know witch timer is the alert timer?
or how can i configure oxe to generate that tone?
thanks
sip alerting delay
- cavagnaro
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Re: sip alerting delay
10 secs? Then the ringing event is taking a while to appear. Check your sip logs to understand why
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Re: sip alerting delay
from sip trace I see that otcs sends 202 accepted instead of 180 ringing. do you think I can generate the ring back tone from oxe ?
Re: sip alerting delay
202 Accepted
Indicates that the request has been accepted for processing, but the processing has not been completed
at least otuc should send 183 code !
what are the other infos associeted to 202 code?!
what's the trace at otuc side
Indicates that the request has been accepted for processing, but the processing has not been completed
at least otuc should send 183 code !
what are the other infos associeted to 202 code?!
what's the trace at otuc side
Re: sip alerting delay
is it possible for the oxe to send back the ring back tone?
- cavagnaro
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Re: sip alerting delay
It should. Some settings must be different.
Check your external gateway and sip trunk parameters
Enviado de meu E6633 usando o Tapatalk
Check your external gateway and sip trunk parameters
Enviado de meu E6633 usando o Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: sip alerting delay
i don't remeber exactly ,but there is a TC about the RBT on ip