8068s Mutes fine in normal call, but not conference?

Post Reply
Scajaquada
Member
Posts: 6
Joined: 11 Aug 2015 14:07

8068s Mutes fine in normal call, but not conference?

Post by Scajaquada »

I have a report of one of the 8068s not muting properly in a regular conference call. Supposedly the user pushes the mute button and it shows she is muted, but people can still hear her talking on speakerphone. Testing with the user, I had them mute the call in mid-sentence with me, in a direct one on one call, and it seemed to work fine.

Has anyone ever heard of mute being something that can be altered by being in a conference call? Or was this just maybe an 'oops'?
Scajaquada
Member
Posts: 6
Joined: 11 Aug 2015 14:07

Re: 8068s Mutes fine in normal call, but not conference?

Post by Scajaquada »

I thinkkkk what is going on is that someone nearby isn't muted and other people can hear the user talking thru the other nearby un-muted phone. So maybe a non issue unless anyone has any other insights.
Post Reply

Return to “Alcatel-Lucent Series 8&9”