Passive Communication-Automatic Attendant

[PME]

Hello Everyone,
How can we use Automatic attendant with Passive Communication Server?
Thank you.

[tot3nkopf]

This is a nonsense question. AA is configured on main server. PCS has same configuration as main, so when it takes over AA should work.

[PME]

Thank you Sir for your reply,

Sorry for the wrong question how does the automated attendant work, when the remote shelf (IP Media Gateway) lost the connection with appliance server?

[tot3nkopf]

The same as the AA is working on the main server.

One AA will work on main site (CS) - handling external lines in main site, one on the remote site (PCS) - handling local external lines. If you want to be able to reach extensions from both sides via AA you should configure private to public overflow (as the 2 sites are no longer connected via private link).

[vad]

If you use AA on 4645 VM (and AS support 4645 VM) - on remote site AA will not works (no connection with AS, no connection with 4645)

[PME]

Mr. Vad and Mr. Tot3nkopf,
Thanks for your reply.