OXO restarts... because of e-mail notif. queue?

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libexec
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Posts: 9
Joined: 10 Aug 2007 14:35

OXO restarts... because of e-mail notif. queue?

Post by libexec » 19 Jul 2010 14:43

Hi all!
This is my first post in the NEW forum.

A client has an OXO R7.1 058.002

The system has restarted with no apparent reaseon - There's UPS, a good PE, rack enclosure with front door...

After some restarts I found in History Table the following message (there are no messages with anything that looks like an error):
"0 - System Restart - 50#1"
And in details:
"Event: 0 Complementary Information: 0F FF FF FF
The systema has just been restarted: system switched on, maintenance or MMC reset or Mail Notifqueue is full"

Then, entering [url]https://OXO_IP/services/webapp/monitor/[/url] and going to Current System Files -->> reset.log I see:
"albator.c 3092 15 No more inodes in Notifqueue."

Is this because of voice-mail messages e-mail not bening sent? Because the system receives _VERY_ little voice messages, has only 2 extensions using this feature, and in general the VM resources are quite, QUITE free.

If this is the cause of reset, ¿is there anything I can do to prevent this happening again in the future? something like discarding otification e-mails not being sent in 2 hours or such.

The system is very basic: no HDD, no AA, no Internet Services. CPU-4 in an M cabinet.

Thanks in advance!

Best regards from Patagonia Argentina

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enio.eltz
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Posts: 1049
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Post by enio.eltz » 20 Jul 2010 06:56

Hi Libexec

It doesn't seem an error from mail not being sent. I think the best is you read albator.log to see the real cause of the reset in our level of maintenace. I had a lot of resets with R7.1 . Now I am using R7.1_061.001 that is the last release. Alcatel allowed me downloading it from BPWS due to a reset I had in my system. Ask it to Alcatel and do a test with your system. R7.x has a lot of problems that results in reset.

Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

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mozsert
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Posts: 25
Joined: 04 May 2010 18:31
Location: Turkiye

Same problem in same release

Post by mozsert » 26 Jul 2010 16:42

Same issue happened in one of my client at arround 10:30 July 21
SW R7.1 058.002

In reset.log it has this line
"Jul 21 10:33:30 2010 process.c 868 3 Albator: process exit abnormally"

In albator.log this lines appears
Jul 21 2010 07:56:44: getPercentOfFreeInodes: statfs error (2) - No such file or directory
Jul 21 2010 08:56:45: getPercentOfFreeBlocks: statfs error (2) - No such file or directory
Jul 21 2010 08:56:45: getPercentOfFreeInodes: statfs error (2) - No such file or directory
Jul 21 2010 09:56:47: getPercentOfFreeBlocks: statfs error (2) - No such file or directory
Jul 21 2010 09:56:47: getPercentOfFreeInodes: statfs error (2) - No such file or directory
Jul 21 2010 10:33:29: supervised_alcatel_binary: Error. Trying to analyze the cause...
Jul 21 2010 10:33:29: supervised_alcatel_binary: Process (1684) exit !!
Jul 21 2010 10:33:29: processVcheckExitStatus result:
Jul 21 2010 10:33:29: Binary "./tele_mnt/lp_cm " [pid=1684], [SessionID=LP_CM] signaled by signal 11 (Segmentation fault)
"


It is a big system with heavy traffic.

I think about "Mail Notifqueue is full" is a new explanation of event 0. When I booted a new system this info appears.

After I programmed an Autoreset rule which is boots the system daily in night time. This issue doesn't occur any more.

I couldn't get new release of OXO.
Thanks for sharing
Some1 from earth

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enio.eltz
Senior Member
Posts: 1049
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Post by enio.eltz » 27 Jul 2010 07:18

Hi Mozsert

I had an oxo that has exactly this kind of error in the albator.log file. In this case I needed to open a service request with AL. They analysed the traces an doing a lot of tests. Six months after they sent me a beta release that solved the problem. I would try to ask R7.10_061.001 to AL or opening a service request with them. It's the best.

Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3

pkeide
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Posts: 6
Joined: 12 Jun 2009 09:20

Re: OXO restarts... because of e-mail notif. queue?

Post by pkeide » 08 Oct 2019 03:24

Hi, I did recently have the same error in a system running R103.039.
The system restarts at a random time, but the logs doesn't indicate anything wrong.
The History Table says: The system has just been restarted: system switched on, maintenance or MMC reset or Mail Notifqueue is full or BTS data cannot be written in the flash memory.

Someone have a tip?

Regards, pkeide

rkraehen
Member
Posts: 20
Joined: 24 Apr 2019 08:23

Re: OXO restarts... because of e-mail notif. queue?

Post by rkraehen » 08 Oct 2019 07:41

Hi pkeide, some restart issues are solved vith OmniPCX Office R10.3 / 065.001

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