dialling 10 digit numbers

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lee1981
Member
Posts: 13
Joined: 27 Oct 2016 06:35

dialling 10 digit numbers

Post by lee1981 »

hiya

wonder if anyone else has had issues dialling 10 digit numbers from Oxo's via SIP trunks.

previously I got around the issue by after the 10th digit hitting the * button and this worked fine.

I have also tried just waiting for the timer but this done nothing either.

this is the same on numerous systems.

any input would be appreciated.

thanks

lee
Demonslayer4000
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Posts: 19
Joined: 13 Aug 2012 21:35
Location: Australia

Re: dialling 10 digit numbers

Post by Demonslayer4000 »

Hello,

We get this issue with numbers beginning with 13 and 18 in ARS i usually specify these entries and this resolves the issue:

Code: Select all

prefix             Range           Substitute
13                  0-9                13
18                  0-9                18
I hope this helps

Cheers
OXO ACSE | OXO Trainer
Omniswitch ACFE
OXE ACSE
lee1981
Member
Posts: 13
Joined: 27 Oct 2016 06:35

Re: dialling 10 digit numbers

Post by lee1981 »

i have found a good work around that works on Gamma voip trunks.....

if you have a 10 digit number, after the last digit just hit 1 and then it dials. it does not add 1 on to the number it just connects the call.

in the "end of dialing" plan set the 01 to 11 digits
lee1981
Member
Posts: 13
Joined: 27 Oct 2016 06:35

Re: dialling 10 digit numbers

Post by lee1981 »

i have found a good work around that works on Gamma voip trunks.....

if you have a 10 digit number, after the last digit just hit 1 and then it dials. it does not add 1 on to the number it just connects the call.

in the "end of dialing" plan set the 01 to 11 digits
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tot3nkopf
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Re: dialling 10 digit numbers

Post by tot3nkopf »

You should use a combination of end of dialing table and timer for dialing (block dialing against overlap also for ARS). noteworthy addresses tc is your friend
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