How to forward calls to an Entity

Post Reply
Luc3
Member
Posts: 2
Joined: 15 Aug 2017 05:41

How to forward calls to an Entity

Post by Luc3 »

Hello Guys ...

I'm new to this site and i'm proud to be a part of.
I have a question and i hope i could find an answer
Q: How to forward calls on to an entity (If the station is busy or no answer)
The idea is that i would like the calls to be routed as per the entity routing rules (Day- Night)
#OmniVista 8070

Thanks in advance
Top
User avatar
oldboy
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 885
Joined: 25 Aug 2005 18:24

Re: How to forward calls to an Entity

Post by oldboy »

if the COS is set up right and there is no associate the the call will go to the Entity and follow the rules
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Top
Post Reply

Return to “MAIN”