hello
does anybody know how can i sent the cli of an incoming call to an external application(FOOD DELIVERY)?
over TAPI?over IP?
thank you
SEND CLIP TO 3dPARTY APPLICATION
-
telementor
- Member
- Posts: 10
- Joined: 22 Jan 2013 08:00
- Location: Greece
- Contact:
-
cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: SEND CLIP TO 3dPARTY APPLICATION
Depends...tapi could be but do they support such?
CTI is the answer, but would depend on your licenses and other party available integrations...what have they said?
Enviado de meu E6633 usando Tapatalk
CTI is the answer, but would depend on your licenses and other party available integrations...what have they said?
Enviado de meu E6633 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
-
telementor
- Member
- Posts: 10
- Joined: 22 Jan 2013 08:00
- Location: Greece
- Contact:
Re: SEND CLIP TO 3dPARTY APPLICATION
thanks for your response
yes they support TAPI.they have made this with panasonic tapi 2.0,with nec sl-1000,and with asterisk.
if i install pimphony basic is it a good idea?because pimphony has TAPI 2.0.
yes they support TAPI.they have made this with panasonic tapi 2.0,with nec sl-1000,and with asterisk.
if i install pimphony basic is it a good idea?because pimphony has TAPI 2.0.
