OMC does not work on new laptop

Post Reply
jherthogs
Member
Posts: 1
Joined: 31 Jan 2018 11:28

OMC does not work on new laptop

Post by jherthogs »

Hi,

Recently I changed my laptop and had to install a new version of OMC. On my old computer was the R8 version (8.0.27.1), but this is no longer available online so I installed the 21.0.19.1a. I can't get connection with my telephone centrale though. Everytime I get the error "FTP connection not established".

Both OS of the laptops are Win7. I tried different versions of OMC I found on the web, but never exactly the same version as on my old laptop. We did a ping to the telephone centrale and we get connection too, but we cannot login to it. Are there other settings I have to change maybe?

Can anyone help me with this problem please?
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: OMC does not work on new laptop

Post by cavagnaro »

Disable firewall, antivirus
Check your ports

Enviado de meu E6633 usando Tapatalk

Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Post Reply

Return to “MAIN”