Outgoing calls always use first trunk

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AndyK
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Joined: 14 Jan 2016 07:22

Outgoing calls always use first trunk

Post by AndyK »

Hi All

hope everyone is well?

I have an issue whereby an OXO with 8 analogue trunks configured for premicells that keeps on selecting the first premicell in the group every time, irrespective if the trunk group is configured as cyclic or sequential. hence the premicells been used runs out of airtime fairly quickly then the client has issues dialling cell numbers.

any ideas

Thanks
Andy
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giovanni.attolini
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Re: Outgoing calls always use first trunk

Post by giovanni.attolini »

Are you sure that all lines are ok? Are not they blocked due to some fault?
Giovanni A. Attolini
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"When you make a stupid question, wait for a stupid answer!"
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alex
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Re: Outgoing calls always use first trunk

Post by alex »

Could it be that line priority is set in the premicell box - did you check that?
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.
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