Blocking specific external numbers

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AndyK
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Joined: 14 Jan 2016 07:22

Blocking specific external numbers

Post by AndyK »

Hi All

is there a way to block a specific number that is calling a specific DDI on the system ?
I know this can be done if the ACD software is installed via the smart call routing, but is there a way to do it if the ACD software is not installed.

Thanks

Regards
Andy
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cavagnaro
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Re: Blocking specific external numbers

Post by cavagnaro »

Please search the forum, question answered before.

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Re: Blocking specific external numbers

Post by vad »

Read - System doc/ General applications/ Caller /Called filtering.
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