Removal of VM consultation

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AndyK
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Posts: 46
Joined: 14 Jan 2016 07:22

Removal of VM consultation

Post by AndyK » 25 Jul 2018 06:18

Hi All.

on the OXO Connect Release R022_031... is it possible to remove the prompting of the password when wanting to check a "missed call"

I have a client that doesn't make use of the VM, so no extension has actually got VM.. but the system still prompts you to enter the password, even if its to check and see the missed call number that the phone notifies you about.

the client wants to be able to scroll through the list of missed calls without having to enter a password... is this possible?
I have looked all available noteworthy addresses and I cant find anything.

thanks
Regards
Andy

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Maulwurf
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Posts: 154
Joined: 03 Feb 2010 15:48
Location: Germany

Re: Removal of VM consultation

Post by Maulwurf » 25 Jul 2018 06:37

Yes, you must config both. OXO and every Phone manually.
OXO: Password for messaging portal OFF
Phone: Messaging/Configure/Authentication OFF

AndyK
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Posts: 46
Joined: 14 Jan 2016 07:22

Re: Removal of VM consultation

Post by AndyK » 25 Jul 2018 07:01

Hi Thx for this

not to sound silly, where are these options under OMC... I cannot find them

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Maulwurf
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Joined: 03 Feb 2010 15:48
Location: Germany

Re: Removal of VM consultation

Post by Maulwurf » 25 Jul 2018 07:05

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AndyK
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Posts: 46
Joined: 14 Jan 2016 07:22

Re: Removal of VM consultation

Post by AndyK » 25 Jul 2018 07:07

many thx

AndyK
Member
Posts: 46
Joined: 14 Jan 2016 07:22

Re: Removal of VM consultation

Post by AndyK » 25 Jul 2018 07:35

sorry about this

I have changed it under the voice processing\general parameters tab
but I cannot find the menu on the phone itself

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Maulwurf
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Posts: 154
Joined: 03 Feb 2010 15:48
Location: Germany

Re: Removal of VM consultation

Post by Maulwurf » 25 Jul 2018 12:23

8038: Messaging/Configure/Authentication OFF
other Phones please check docu

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