Hi All
hope everyone is well?
Just query I have regarding an OXO release 10.3 where the VOIP provider is passing blame to the PBX whereby if a call is made, after 15 min on the dot, the call disconnects... this is happening on all extension and not just a few.
there are no OCD limits specified on any of the extensions, and nowhere under the VOIP parameters can I find a option for the call to disconnect after a certain period of time.
I have asked for a trace but as always, the VOIP provider is conveniently been un-cooperative
is there anywhere else I can look to see if indeed it is the PBX disconnecting the calls?
Regards
Andy
VOIP lines disconnecting after 15 Min
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Re: VOIP lines disconnecting after 15 Min
Could be a missing response to a packet you send. Do a Wireshark capture and you will have to check that all sent packages do receive their proper Ok and ACK.
If not, then a timer in your OXO triggers and make call be released.
Weird is that it is 15 min, normally this should be only 1 to 5 minutes in common scenarios.
Again, only a trace capture will open more ideas
Enviado de meu E6633 usando o Tapatalk
If not, then a timer in your OXO triggers and make call be released.
Weird is that it is 15 min, normally this should be only 1 to 5 minutes in common scenarios.
Again, only a trace capture will open more ideas
Enviado de meu E6633 usando o Tapatalk
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Re: VOIP lines disconnecting after 15 Min
Hello,
Session timer is by default on 720 minutes in your sip gateway.
You have to set it to 15.
Regards Mario
Gesendet von meinem D6603 mit Tapatalk
Session timer is by default on 720 minutes in your sip gateway.
You have to set it to 15.
Regards Mario
Gesendet von meinem D6603 mit Tapatalk