OTCC PE with sip license.

[thkim81]

Hi!

I want know OTCC PE license.

I configuration with IVR with SIP.

but I incident below log in Tserver log.

Application name: TServerSIP
Application type: TServer (1)
Command line: sip_server.exe -service TSrvSIP -l 7260@jy-cti -app TServerSIP -host jy-cti -port 2020 -sstart
Host name: jy-cti
DST: TZ = 0, timeb = 0
Time zone: -32400, 대한민국 표준시, 대한민국 표준시
UTC time: 2009-11-24T22:33:21.140
Local time: 2009-11-25T07:33:21.140
Start time (UTC): 2009-11-24T22:33:21
Running time: 0:00:00:00
Host info: Windows 5.2.3790, 2, Service Pack 2, 2.0, 0110, 3
File: (1) D:\ExpressLogs\TServerSIP\TServerSIP.20091125_073321_125.log

07:33:21.140 Std 04106 Log Messages file 'sip_server.lms' successfully loaded
07:33:21.140 Std 04503 Connected to ConfigServer at jy-cti:2020 (appName=TServerSIP)
07:33:21.140 Std 04503 Connected to Message server '' at host 'jy-cti', port 4044
07:33:21.187 Std 05060 Application started
07:33:25.093 Std 07100 Licensing violation is identified, the violation type GLMR_LICENSE_SERVER_NOT_AVAILABLE
07:33:25.093 Std 05066 Initialization of license failed, reason 'GLMR_LICENSE_SERVER_NOT_AVAILABLE'
07:33:25.093 Std 05062 Application initialization failed, reason 'license error'

Do i this error about SIP ? I resolve the problem.

How do i resolve the problem.

thank you.

[cavagnaro]

This is Genesys section, not OTPE. Now, OTPE can work with SIP Tserver??
How can you configure the licenses section if so? Check in CME the license section in SIP TServer

[thkim81]

I don't know .

I first configuration that.

yesterday , I heard that OTCC PE can't provide connect with SIP synchro.

Is that right ?

[knightrider]

otpe version 9.0.1 supports SIP working.

I am moving this thread to Premium section!