Visual CC Report that shows abandoned calls and CLID

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Harj
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Posts: 3
Joined: 03 Sep 2012 05:57

Visual CC Report that shows abandoned calls and CLID

Post by Harj »

Hi,

We have GCE Premium and I'm looking for a report in Visual CC that shows me abandoned calls and the corresponding telephone number/CLID.

Can anyone help me locate such a report?

Thanks

Harj
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joao.carlos
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Joined: 11 Feb 2010 12:05
Location: Brasil

Re: Visual CC Report that shows abandoned calls and CLID

Post by joao.carlos »

There is no report like that.

The only way that's possible is hiring ALU-E Professional Services and the ICON licenses.

Regards,
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cavagnaro
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Re: Visual CC Report that shows abandoned calls and CLID

Post by cavagnaro »

If you have Omnivista you may wanna try to get that info from there
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Harj
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Re: Visual CC Report that shows abandoned calls and CLID

Post by Harj »

Thanks for the quick replies, I have asked our Systems Integrator for quote for ICON.
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