Max Waiting Time in WR Queue

sadim
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 500
Joined: 02 Jun 2006 07:11
Location: Portugal

Re: Max Waiting Time in WR Queue

Post by sadim » 20 Oct 2017 09:20

Hi,
You probably right.
Better use the real waiting time of the call.
Try using a script like this:
START
IF (WAIT < %30 ) /* Put here the value you are trying to use for max waiting time*/
RESELECTION_TIMEOUT = %15
APPLY RULE_ISM CHARACTERISTICS_LIST /* ISM rule */
ELSE
APPLY RULE_REDISTRIBUTION /* redistribution to next direction */
ENDIF
END

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