4028: problem with binary download

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cedric
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4028: problem with binary download

Post by cedric » 11 Sep 2008 08:42

Hello

I have encoutered problems with a 4028. Setup is OK, the phone can call, receive calls but often reboot after trying to download a binary from the OXE. I've got the message "binary download..failed".

I am a newbie on voip so i'm requesting some help.

OXE R7.1

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Eliott_DUP
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Re: 4028: problem with binary download

Post by Eliott_DUP » 11 Sep 2008 13:14

Behind a WAN line?
MTU size problem?
Which firmware version has the phone and which version the system? (downstat i)

Suggestion:
Switch to root user and type: tcpdump -s 1500 -w /tmpd/4038.pcap
Wait for the reset. Stop the capture using Ctrl+# or Ctrl+C and download
the file /tmpd/4038.pcap and open it on your PC using Wireshark.
Then add a filter ip.addr == your.phone.ip.addr save the displayed messages
and upload the file here.
Never give up!

krzysioD
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Re: 4028: problem with binary download

Post by krzysioD » 11 Sep 2008 15:13

also: good TFTP IP? no firewall?
other phones (like 4008 or 4068 emulator on PC) work?
Please note that at no time I will provide you with OXE/4400 nor AOS releases.
Note that it's our private time, that we spent to help you, so please don't expect complete solution for your problem.
You will need to do homework by your self.

nahad
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Re: 4028: problem with binary download

Post by nahad » 14 Sep 2008 23:15

Are you using Gbit IP phone (new version of IP phone which support Gbit connection).The error of "binary download..failed". is cause by OXE software.

There are informations about the supported software patch in BP web site (rls 6.2&7.1).

:lol:

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Eliott_DUP
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Re: 4028: problem with binary download

Post by Eliott_DUP » 15 Sep 2008 06:03

Yeah. This could be the reason.

Following TC1051 "Compatibility of IP Touch 40x8 extended edition" you need at least
R6.2 f3.301.45
R7.1 f5.401.29.a
R8.0 g1.302.11.b
R8.0.1 g1.503.11

But there were some bugs in R7.1 f5.401.29.a - so you have to use at least R7.1 f5.401.31 if you have such a phone.
Never give up!

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tot3nkopf
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Re: 4028: problem with binary download

Post by tot3nkopf » 05 Dec 2008 03:47

Try to set 'reset for update authorised = no' in TSC/IP user parameters. See if it still reboots.

Regards.

voipsystems
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Re: 4028: problem with binary download

Post by voipsystems » 13 Sep 2014 15:06

Hi what is the parameter exactly? I have the same issue in 4008 every 60 minutes reboots
tot3nkopf wrote:Try to set 'reset for update authorised = no' in TSC/IP user parameters. See if it still reboots.

Regards.

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cavagnaro
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Re: 4028: problem with binary download

Post by cavagnaro » 15 Sep 2014 11:05

Again? Please go to your OXE and check out! The name is there and quoted here too...please!
Ignorance is not the problem, the problem is the one who doesn't want to learn

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tot3nkopf
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Re: 4028: problem with binary download

Post by tot3nkopf » 15 Sep 2014 11:06

User-->TCP/IP User

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cavagnaro
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Re: 4028: problem with binary download

Post by cavagnaro » 15 Sep 2014 16:30

He is talking about Asterisk Tot, not OXE, he posted already on another thread. Nothing to do with OXE
Ignorance is not the problem, the problem is the one who doesn't want to learn

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