4028 EE: "Please enter your own phone number" => not allowed

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Kinne_DUP
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Posts: 61
Joined: 06 Feb 2009 08:40

4028 EE: "Please enter your own phone number" => not allowed

Post by Kinne_DUP » 07 Aug 2009 09:58

Hi,

today I preconfigured about 40 IP Toch 4028 EE for our users. So, VLAN, 802.1x and of course the user´s number. One simply doesn´t work.
After "Please enter your own phone number", there´s usually "Please enter your passwort". Well, after enterying the number, the phone doesn´t tell me to enter the passwort. Instead it says, that this is not allowed. But the user exists within OmniVista. It´s the same config like for all other users.

Perhaps somebody of you knows what´s going wrong?

tincho.rn
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Re: 4028 EE: "Please enter your own phone number" => not allowed

Post by tincho.rn » 07 Aug 2009 11:21

Hi. For the extension you want to assing to the 4028, check in mgr --> users --> donwload hierchary --> TSC Ip, consult/modify for the extension. Perhaps it is assigned to an othe phone set.
If you use 4760, select the extension number, expand the tree, look for TSC Ip.
Regards.
ACSE R11
OT R2.0

Kinne_DUP
Member
Posts: 61
Joined: 06 Feb 2009 08:40

Re: 4028 EE: "Please enter your own phone number" => not allowed

Post by Kinne_DUP » 10 Aug 2009 05:41

Hi,

thanks for the information. I deleted the MAC address and now it works

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