4645 Voicemail to Email

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junoooni
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4645 Voicemail to Email

Post by junoooni » 23 Jul 2018 04:28

Hi Experts

I am looking for steps to configure 4645 voicemail to email.. Custmer is using MS Outlook, is it possible to forward all incoming voicemail messages to customer email inbox? I am having OXE 12.0

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cavagnaro
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Re: 4645 Voicemail to Email

Post by cavagnaro » 23 Jul 2018 11:31

If you have IMAP license then yes. Otherwise no option

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Re: 4645 Voicemail to Email

Post by junoooni » 24 Jul 2018 01:48

I have IMAP license.... but when I go to swinst to enable IMAP server, it give me error that server is not running..how to overcome it?

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oldboy
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Re: 4645 Voicemail to Email

Post by oldboy » 24 Jul 2018 05:24

Your imap server is you VM not system!
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Re: 4645 Voicemail to Email

Post by junoooni » 25 Jul 2018 05:17

oldboy wrote:
24 Jul 2018 05:24
Your imap server is you VM not system!
Didnt got you exactly....

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Re: 4645 Voicemail to Email

Post by junoooni » 25 Jul 2018 07:33

I am getting below error when i try to update CPU information in swinst > Expert > IMAP Server Management

Imapd service cannot run on this CPU

Press Return Key To Continue

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tgn
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Re: 4645 Voicemail to Email

Post by tgn » 25 Jul 2018 16:21

this option in swinst menu is only for usage with 4635 voicemail (only needed when many imap users must connect and it can be enabled only in a seperate installation - not on an active callserver.)
for 4645 the imap right has to give to users in the 4645 Class of Service Parameters.
thats the only thing to do...
better read the docs. i think it is all written down there...

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junoooni
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Re: 4645 Voicemail to Email

Post by junoooni » 26 Jul 2018 03:45

I tried that by enabling IMAP in COS and then adding IMAP account in outlook, didnt worked.

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tgn
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Re: 4645 Voicemail to Email

Post by tgn » 26 Jul 2018 05:48

try testing imap port 143 with a telnet client (google is your friend, how to do this.)

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Re: 4645 Voicemail to Email

Post by cavagnaro » 26 Jul 2018 11:02

Also check port 143 is listening at your OXE

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