Multiple OXE networks and DTMF to AVST

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cwsonline
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Posts: 76
Joined: 27 Mar 2007 10:18

Multiple OXE networks and DTMF to AVST

Post by cwsonline » 02 Mar 2011 14:15

Does anyone have any ideas these two issues with AVST CallXpress? We have multiple OXE networks connected via gateway nodes with ABC links. AVST is tied to a single node in one network via SIP.

1. Same network: Calls to AVST from IP Reflex sets (FRE adapters) then AVST does not recognize any DTMF. Calls from other networks with these phones then DTMF works fine. I assume the DTMF is relayed from the gateway nodes which fixes this.
2. Other network: Calls from IPTouch phones. Double digits on AVST. Calls from within the same network as AVST then this works fine.

I have tried every variation I can think of for auto dtmf on the AVST node, the gateway, the originating node, etc.

Any help is appreciated. Thank you.

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