Mailbox initialization ERROR 8 “format record not present"

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alaint73
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Posts: 88
Joined: 08 Dec 2008 17:32

Mailbox initialization ERROR 8 “format record not present"

Post by alaint73 »

folks,

Is the import feature in Call express, does it work at all ?
I was trying to use that to create in bulk users ( extension number are not consecutives) but it failed, any indication on how to properly use such a tool?

I exported existing mailbox first in a .txt file to have the formatting and then modify thru excel and when attempting to import, I’m always having error message: Mailbox import initialization ERROR 8 “format record not present”
I have callxpress 7.90
OXE ACSE corporate 8.x, 9.x, 10.x, 11, 12.
OXE ACPS release 9.x, 10.x, 11.
ACSE_Alcatel-Lucent OpenTouch IP/SIP Integration.
8770 ACFE
Actis Administrator.
Cisco Certified CCNA/CCNP.
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griffinem_DUP
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Posts: 1
Joined: 10 Jun 2008 23:24

Re: Mailbox initialization ERROR 8 “format record not present"

Post by griffinem_DUP »

Did you save the completed excel file as a .csv?
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