Upgrade to 8.1.0.b5031

agiftel
Member
Posts: 263
Joined: 30 Jan 2008 07:01

Upgrade to 8.1.0.b5031

Post by agiftel » 21 Apr 2010 04:35

Hi, does some had upgrade to this last release? I upgraded to this rel and whole sistem become very very slow. Access to web admin page, logging on from MyIC and Web as well.
I thought was my upgrade wrong, or something into old sistem so I decided to have a scratch installation but with very surprise I get same issue. Whole sistem is too slow!!!!! Any experience???
Thanks guys.

banfield
Member
Posts: 274
Joined: 26 Feb 2008 15:32
Location: Sweden

Post by banfield » 21 Apr 2010 17:43

:) When it come to Teamwork I always wait with upgrading until first update in new release.
Last time I were upgrading directly with new release i had some hard issues on two of the upgrades.
Slow access to web page this I have been experience before in earlier releases. Restart have then helped, but Is not the issue here.
I have no suggestions then make an e-SR and this maybe helps us that will upgrade later :)
Please keep us updated...

Arno
Member
Posts: 7
Joined: 29 Jun 2009 04:27

Post by Arno » 05 Jul 2010 06:42

Hi,
did anyone found a solution? I did the update to 8.1.0.b5031 an all the webpages where very slow. So I did a new installation with 8.1.0.b5031 and it was the same :-(
After reboot it is working for a little time.....
Any solution?

banfield
Member
Posts: 274
Joined: 26 Feb 2008 15:32
Location: Sweden

Post by banfield » 09 Jul 2010 15:44

Have you done an e-SR?

Arno
Member
Posts: 7
Joined: 29 Jun 2009 04:27

Post by Arno » 12 Jul 2010 06:44

Yes I did an eSR :-( - no service contract at the moment, I hope our sales manager will fix this problem ....

Today the teamwork was fast - till I tried to make a call with my client - then it was slow as before....

agiftel
Member
Posts: 263
Joined: 30 Jan 2008 07:01

Post by agiftel » 19 Jul 2010 08:48

I had same issue!! eSR helped me. You have to restart the following service: " muxer " ( service muxerd restart ), as root naturally. I faced same issue two or free times and always solved doing that. It seems issue is linked to creating VM for presentation ( at least in my case was due to it ).
Hope I helped you.
Bye

Arno
Member
Posts: 7
Joined: 29 Jun 2009 04:27

I helped myself

Post by Arno » 19 Jul 2010 11:07

Hello,
thank you for posting. My solution was to built the VM (I didn`t built it before).
Now everything is working fine, except the presentation feature :(

But now I have an open eSR :)

Where do you get the root PW? There is one in the BICS documentation (R2.2), but it is not working for my MyTeamwork server.

Kind Regards

Arno

agiftel
Member
Posts: 263
Joined: 30 Jan 2008 07:01

Post by agiftel » 20 Jul 2010 10:30

Only alcatel support can generate root password. It depends on serial number of ACS server and mtw license. :-(

Arno
Member
Posts: 7
Joined: 29 Jun 2009 04:27

I hope my problems are solved....

Post by Arno » 22 Jul 2010 02:32

Hello, thank you for your reply.

The problem with the slow websites was not solved - I forgot to configure the Outbound SIP Proxy (OXE), now it is solved.

For the presentation issue I did a new installation of the VM with MS Windows 7 prof. (single key, no muli key supported) - same problems as before. At the end I started the DcomFix.exe from A (disk) - now everything is working I hope!

Regards

Arno

agiftel
Member
Posts: 263
Joined: 30 Jan 2008 07:01

Post by agiftel » 22 Jul 2010 10:20

Me too!!!! Problem was due to Dcomfix.exe. It was enough to start it from A:// then expand Computer and File-->Exit.
Strange thing... Anyway.. now it solved...
Thanks to all.

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