always redirect to whiteboard tab when do Web Presentations

lamhotPS · Post by **lamhotPS** » 29 May 2012 06:53

Hi,all...

i need help regarding Web Presentations because when i try to make presentations its always shown IE cannot display webpage and then opening whiteboard tap.

Thank You,

Post by **cavagnaro** » 29 May 2012 10:25

Restart server? Logs?

lamhotPS · Post by **lamhotPS** » 29 May 2012 12:30

Hi Cav,

additional information for the system i use :

MyTeamWork Version : 6.7 build 8.5.0.6014
Client OS : winxp sp3 with IE 8

i already restart the server and do presentation but still get same error . do you mean server alerts log?

Post by **cavagnaro** » 29 May 2012 16:07

Can you post a screenshot of your exact error? There is none at the first post

lamhotPS · Post by **lamhotPS** » 30 May 2012 00:13

Hi Cav,

here's i attach the screenshot.

Post by **cavagnaro** » 30 May 2012 21:33

Weird...no error at all...just white...can you access the VMWare machine normally? All processes on it running normally? No change at all? when does it stopped working?

lamhotPS · Post by **lamhotPS** » 31 May 2012 01:17

cavagnaro wrote:Weird...no error at all...just white...can you access the VMWare machine normally? All processes on it running normally? No change at all? when does it stopped working?

yes,i can access into vmware machine and all the processes is running.

i also already uninstall JRE and flash player from client pc and install from the scratch but still get same error while during web presentation.

Post by **cavagnaro** » 01 Jun 2012 22:03

Vista!? Vista was never under the supported OS...I would try installing a Windows XP (never had issues with it) or a Windows 7 which is the last supported OS

patmul39 · Post by **patmul39** » 03 Jun 2012 10:48

Cav- I think that's a Win7 machine - ignore the "Vista" name on the tab. I get that too; it's just the name VM gives to the machine.
lamhotPS - I'm not too sure about IE8. I would try with an IE7 client first as this could be some restrictions on IE8. Go simple first and as presentation upload a Word doc and see how it goes.

lamhotPS · Post by **lamhotPS** » 05 Jun 2012 10:11

patmul39 wrote:Cav- I think that's a Win7 machine - ignore the "Vista" name on the tab. I get that too; it's just the name VM gives to the machine.
lamhotPS - I'm not too sure about IE8. I would try with an IE7 client first as this could be some restrictions on IE8. Go simple first and as presentation upload a Word doc and see how it goes.

Yes, i run the OS with Win7 pro sp1 and i don't know why the VM give the name into Vista. problem now solved. we have problem with our DNS server.
many thank's to everybody here.
NB: Latest version of MYTW is support IE 8. and i already try using it.

Best Regards,
Lamhot P S

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always redirect to whiteboard tab when do Web Presentations

always redirect to whiteboard tab when do Web Presentations

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Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati

Re: always redirect to whiteboard tab when do Web Presentati