My Extension not running.

rmhf · Post by **rmhf** » 05 Jan 2012 07:21

Hello!
I'm having a problem to open "my extensions" in outlook 2007 OS win7, wend start outlook i receive this massage: "Due to a connection problem with the server, the omnitouch 8400 ICS extensions are unavailable"
I can connect to de server, telnet "server" 3595 or telnet "server" 443 or telnet "server" 80 with no error.

Post by **cavagnaro** » 08 Jan 2012 01:27

Enable the traces and see what is the error. Be sure reverse DNS is working on that computer as well

rmhf · Post by **rmhf** » 09 Jan 2012 08:04

I find this in trace file:

01/09 12:56:12 Error MCD:F:MCDNotif_systemErrorMessageMemorisable -> System error in ' MCA:F:MCAAccess_analyseCR' [Msg: An internal error occured, the current action has been cancelled] [Info:] [ErrDesc / Num: / 0
01/09 12:56:12 Info MCD:F:MCDStat_memorizeLatestEvent [AppNum/EvtTyp/EvtLab] -> 0/SERVER/ERR_APP_UNKNOWN
01/09 12:56:12 Info (A) MCA:F:MCAAccess_analyseCR [MyAccess:Num/Desc->ExtensionError] -> -2/AppConn_ERR_APP_UNKNOWN->MACRet_Critical
01/09 12:56:12 Info (Invoke) MCA:F:MCAAccess_connect [Result] -> Critical{MACRet}-2

jasic · Post by **jasic** » 10 Jan 2012 15:15

Check with nslookup if your otuc is resolve forward and reverse. name to ip and ip to name

Alcatel Unleashed

My Extension not running.

My Extension not running.

Re: My Extension not running.

Re: My Extension not running.

Re: My Extension not running.