Mini Message not displayed on WebSoftphone

Post Reply
bascul
Member
Posts: 17
Joined: 27 Sep 2007 04:50

Mini Message not displayed on WebSoftphone

Post by bascul »

Hi
We have a customer who has been upgraded to OXE R10. and ICS R6.2. Since upgrade any "mini message" programmed on a UA set does not appear on the WebSoftphone. The called UA (with the message set) rings, and there is no message displayed on the WbS on PC.
Anyone have the same issue?
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: Mini Message not displayed on WebSoftphone

Post by cavagnaro »

I think 6.5 is compatible with R10, not R6.2
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Post Reply

Return to “OTUC”