Hi all.
We have migrated to MS Outlook 2003 (as our e-mail client) - and have found that Visual Messenger now longer works (it will not install on client PCs). It appears that during the install process, it checks for the version of Outlook on the PC, and anything greater than Outlook 2002 kills the installation process.
Has anyone come up with a fix? Our local Alcatel dealer has advised us this product is no longer supported, as they are focussing their attention on the 'new' Unified messaging product.
Regards,
MS Outlook 2003 Supported?
Not supported...
If you use the latest release (R2.015.02) it will at least let you install the standalone client on a system with Outlook 2003 (an improvement). Don't think we will see an Outlook 2003 compatible version.
Not that it helps you now, but...
the new UC software is comaptible with 2003
Not that it helps you now, but...
the new UC software is comaptible with 2003
Re: MS Outlook 2003 Supported?
I am using MS Outlook 07 and my visual messenger works!?!
Change the COS on my VM Box and add a new inbox folder to my Outlook acount. We have to run a script (server side) to have VM messages delivered to web interface email acount.
We are talking about VM messages being delivered to your email inbox right?
Or am I missing something here?
Change the COS on my VM Box and add a new inbox folder to my Outlook acount. We have to run a script (server side) to have VM messages delivered to web interface email acount.
We are talking about VM messages being delivered to your email inbox right?
Or am I missing something here?
Re: MS Outlook 2003 Supported?
Here is my software Rev.
Application software identity
R6.1.1-f2.502-23-us-c6s2
Business identification: R6.1.1
Release:
DELIVERY f2.502
Patch identification: 23
Dynamic patch identification: none
Country: us
Cpu: c6s2
ACD VERSION
release : 6
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11
I would host a screen capture but my picture hosting site is down. OT, but, anyone got a good free one they use to suggest?
Application software identity
R6.1.1-f2.502-23-us-c6s2
Business identification: R6.1.1
Release:
DELIVERY f2.502
Patch identification: 23
Dynamic patch identification: none
Country: us
Cpu: c6s2
ACD VERSION
release : 6
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11
I would host a screen capture but my picture hosting site is down. OT, but, anyone got a good free one they use to suggest?
- cavagnaro
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Re: MS Outlook 2003 Supported?
VM is completely faced out and replaced by MyMessaging (in some way).
If it works for you its ok, however the application development never was tested by alcatel against Office 2007 so no support or any patchs for it, there might be some functions that doesn't work. Who knows, I personaly doesn't have that tool as I use MyMessaging but on customer I know they once tested and had some problems with it.
If it works for you its ok, however the application development never was tested by alcatel against Office 2007 so no support or any patchs for it, there might be some functions that doesn't work. Who knows, I personaly doesn't have that tool as I use MyMessaging but on customer I know they once tested and had some problems with it.
Ignorance is not the problem, the problem is the one who doesn't want to learn
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
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Re: MS Outlook 2003 Supported?
I know there were problems with 03, but my 07 set-up has been working for several months now with no issues to report.
- frank
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Re: MS Outlook 2003 Supported?
tj, you must have My Messaging. not visual messenger..
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