Cannot connect to 4635 imap server

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jbower
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 09:02

on the telnet session where i logged into voice mail. I telnetted in. I then typed login followed by my extension 1582 and password for my voice mailbox 2845. After that i called my extension and left a voice mail and waited and watched the telnet session to the server to see if anything happened and it simply timed out due to inactivitly. Was that what i was suppose to do? Let me know what next.

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cavagnaro
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Re: Cannot connect to 4635 imap server

Post by cavagnaro » 14 Oct 2008 12:12

oh no, until now you have tested succesfuly:
1. IMAP server active on OXE
2. User connectivity and that your user is allowed to use IMAP server

So now, open an Outlook Express, Microsoft Outlook, etc, any IMAP client and create an account with same settings that you have used on telnet and try again. You will then receive the voice messages
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jbower
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 12:16

I already set up an account with all those settings. when i try to check messages in outlook it says that the server is offline. what next?

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jbower
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 12:36

This is the message i recieve when i try to connect:
Task 'Synchronizing subscribed folders for bowerj@dickinson.edu (1).' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for bowerj@dickinson.edu (1). Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

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Re: Cannot connect to 4635 imap server

Post by cavagnaro » 14 Oct 2008 14:22

But why a domain address? Can you post screenshots of your configuration on your mail client?
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jbower
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 14:25

in outlook

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Re: Cannot connect to 4635 imap server

Post by cavagnaro » 14 Oct 2008 16:12

yes your outlook configuration
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jbower
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 16:21

here is how i have it set up
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Re: Cannot connect to 4635 imap server

Post by jbower » 14 Oct 2008 16:24

Let me know what you think but I have to do a cutover in 5 minutes so i will be away from my desk for 2 hours. Thanks.

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Re: Cannot connect to 4635 imap server

Post by cavagnaro » 14 Oct 2008 17:46

Hum that is the IP address you used on telnet right? If so, it is ok then. try changing the email address by your extension number?
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