Script Errors when logging in

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burkhalp74
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Joined: 29 Aug 2012 09:37

Script Errors when logging in

Post by burkhalp74 »

Hi All,

See the attached screenshot. All of my users get this or some random variation when logging in to My Instant Communicator. I realize this one says away timer but it's not that every time. Using IE9 and ACS 9.1.0b6350. Anyone seen this and know what to do to resolve? Thanks in advance.

PB
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cavagnaro
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Re: Script Errors when logging in

Post by cavagnaro »

I think it is a bug on TW, I had similar issues last year, upgrade to last version
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burkhalp74
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Re: Script Errors when logging in

Post by burkhalp74 »

Cavagnaro,

Thanks for the response.. I am almost positive that we just performed the latest upgrade. Do you know what version # the latest is so I can verify?

PB
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cavagnaro
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Re: Script Errors when logging in

Post by cavagnaro »

Then issue is different...is TW on Trusted Zone?
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