My IC can't login (Windows 7 Enterprise)

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phdezv
Member
Posts: 1
Joined: 05 Apr 2013 07:54

My IC can't login (Windows 7 Enterprise)

Post by phdezv » 22 May 2013 06:56

Hi all,

I've installed MyIC 2.7.022.000 on a PC with Windows 7 Enterprise, in a company LAN environment. I did the same in a Windows XP and everything works OK.
In the PC with Windows 7, the installation wizard asks me for a "Reverse proxy" which it never asked me in Windows XP (see attached screenshots). No matter if I write the proxy engine as we use it on internet explorer (http://proxy.company.es:1080/files/proxy.pac) or I leave it blank (both PCs are behind the same proxy/firewall), it continue installing and finish OK.

In the execution, in Windows XP it has silently logon and works fine, but in Windows 7 it asks me all the time for my credentials, saying they are wrong (see attached screenshot). Nevertheless -in the PC with Windows 7- I can access via web to UC server through Websoftphone, and it silently logon and works fine. So I think it's something wrong with the client.

Any comments and support is welcome.

Regards, Pedro
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jasic
Member
Posts: 140
Joined: 14 Oct 2005 09:18

Re: My IC can't login (Windows 7 Enterprise)

Post by jasic » 23 May 2013 07:13

Try to deactivate the 128 Bit encryption in the gpedit from the client PC

Here is a Screenshot in german. Hope this is helpful for you.
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corwin
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Posts: 167
Joined: 28 Dec 2008 04:20

Re: My IC can't login (Windows 7 Enterprise)

Post by corwin » 03 Jul 2013 12:19

Ooupss....
Reverse proxy is for myic out or company lan
It relay https request to server ics or opentouch

If you work only on lan or via VPN
Use this valus for rp : ip of ics. Or of opentouch

The window of authent is for accessing a real reverse proxy with authent based on
Windows domain
Login
Password

On windows 7
Open ie browser to https://ics fqdn
And put it as trusted site

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