Enable conference for iPhone and Android

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elias_ruiz_diaz
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Posts: 92
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Enable conference for iPhone and Android

Post by elias_ruiz_diaz » 05 Aug 2013 10:20

Hi,

I have my ic mobiles, for iPhone and Android, what do i have to configure to enable the posibility of having conferences through the iPhone and Android.

Example for the iPhone:
I have an extension number 2300 (IP 4028) and call to the 2702 (iPhone), the iPhone let the 2300 on hold and call to 2703 (Android), and the iPhone want to make a conference.. In this moment, in the iPhone appears me no button to establish the conference.

Example for the Android:

I have an extension number 2300 (IP 4028) and call to the 2703 (Android), the Android let the 2300 on hold and call to 2702 (iPhone), and the Android want to make a conference.. In this moment, in the android appears a button to establish the conference BUT in blank, i can't press the button.

Example from an Extension:
I have an extension number 2300 (IP 4028) and call to the 2703 (Android), the Extension let the Android on hold and call to 2702 (iPhone), and the Extension want to make a conference, i press the conference button and the conference is established withot problems!!

What do i have to modify to let the iPhone and Android to make confereces!!

Thanks from now!

regards,

Elias.

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cavagnaro
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Re: Enable conference for iPhone and Android

Post by cavagnaro » 05 Aug 2013 14:01

On the normal MyIC does it work? I remember a post where transfer was not enabled by some reason and they fixed by adding a line in the XML file but was generally a permission.
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elias_ruiz_diaz
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Re: Enable conference for iPhone and Android

Post by elias_ruiz_diaz » 05 Aug 2013 14:07

Normal My IC? I guess yes, cause' it has a button for coference (Android), but it can't be pressed. I think is a permission, but i made a lot of proves but without results.

Thanks for the response.

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cavagnaro
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Re: Enable conference for iPhone and Android

Post by cavagnaro » 05 Aug 2013 18:57

Desktop MyIC. Search here for the same issue on Ipad MyIC client
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elias_ruiz_diaz
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Posts: 92
Joined: 21 Aug 2012 13:56

Re: Enable conference for iPhone and Android

Post by elias_ruiz_diaz » 06 Aug 2013 10:30

Conference for iPad? I don't find anything, do you have the link?

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