OTUC<--> LOTUS NOTES

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marabdel
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OTUC<--> LOTUS NOTES

Post by marabdel » 29 Oct 2009 11:21

hi everybody,
I tried to run websoftphone nomadic mode via the Internet ( vpn cisco). I can login but the post remains in a state of initialization and the message is: voip inaccessible
Websoftphone works good on LAN.

i've OTUC 5.0.566.

I tried to run OTUC with lotus notes, but I never succeeded. I contacted support Alcatel and they have worked for 3 months without success.

thank you so much for all those who can give me a hand.

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cavagnaro
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Re: OTUC<--> LOTUS NOTES

Post by cavagnaro » 29 Oct 2009 14:51

Are you able to ping to the CS and the GD/INTIP boards declared on the OTS service?
Enable the logs in the A4980 or the websoftphone IP and post them here please.
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