Detecting Huntgroup Withdraw status over TAPI

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grill274
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Joined: 12 Dec 2014 08:51

Detecting Huntgroup Withdraw status over TAPI

Post by grill274 » 12 Dec 2014 09:01

Hello

I hope this is the correct area for this...

I have an application I wrote that interfaces with TAPI to display live calls for our support desk so everyone is aware who everyone is speaking to.

One thing I have been struggling with (and come back to multiple times) is detecting if the handset is withdrawn from the hunt group.

Is there a way I can do this via the TAPI interface?

We use the Pimphony R6.8 tapi service provider and OmniPCX Office if that helps.

Dean.

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