Hello
I hope this is the correct area for this...
I have an application I wrote that interfaces with TAPI to display live calls for our support desk so everyone is aware who everyone is speaking to.
One thing I have been struggling with (and come back to multiple times) is detecting if the handset is withdrawn from the hunt group.
Is there a way I can do this via the TAPI interface?
We use the Pimphony R6.8 tapi service provider and OmniPCX Office if that helps.
Dean.