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override DND & Clear Call Logs on Check out

Posted: 26 Feb 2019 06:18
by hakuna
Helllo

I have a strange request because these features should be part of the system but unable to figure out how:

When guest checkin the names and features activate correctly and wakup calls work too but i have two major issues:
1- Upon checkout the calls logs need to clear and they dont. also need to deactivate DND
2- Wakeup calls fail because guest put the phone in DND. how to override bypass dnd for wakeup calls

Phones Alcatel 8001
OMNIPCX v12.0.1709

Any help would be appreciated.

Matata

Re: override DND & Clear Call Logs on Check out

Posted: 01 Mar 2019 09:52
by frank
Are you using OmniPCX OXE or OXO ?

Re: override DND & Clear Call Logs on Check out

Posted: 25 Apr 2019 04:34
by hakuna
Hello Frank,

Thanks for the message. I somehow missed the notifications/alert for new post. I am using OXE.

Re: override DND & Clear Call Logs on Check out

Posted: 02 Oct 2019 16:05
by hakuna
Hello

Any help please? Still same issue :(