DR_Link IP recording

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thkim81
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Posts: 311
Joined: 15 Jun 2009 22:57
Location: korea

DR_Link IP recording

Post by thkim81 » 26 Mar 2012 04:32

Hi..

I testing the OXE and TSAPI server.

i have wonder question about csta in OXE

When I connect oxe and command to enter cstainfo.

(1)eit_b> cstainfo

Mon Mar 26 17:25:09 KST 2012


CSTA LOCKS
CSTA profile = 2
IVR access = 0 (99999 max)
CCD agents = 1 (1000 max)
RSI agents = 0 (99999 max)
CCD pilot can be monitored = true
Feature SOSM = false
Feature Emirats Arabes Unis = false
Feature NICE - DR Link = Nice
NICE recording time slot = 0 (600 max)
NICE recording net time slot = 0 (99999 max)
DR_Link IP recording = 2 (99999 max)
4980 standard = 0 (99999 max)
4980 pro = 0
4980 groupware = 0
4980 multidevice = 0
4980 dispatcher = 0 (1 max)
4980 nomadic logged = 99999
TAPI premium server = 0
VAD = 0

CSTA MONITORING REQUESTS
CSTA = 6 (99999 max) Agent = 0 Business = 6
CSTA bypass = 0 (99999 max)
TSAPI = 0 (99999 max)
NICE = 5 (1000 max)
CCD Pilot = 0 (800 max)
CCD Pilot bypass = 0
GPBX = 0
GPBX bypass = 0
RSI = 1
RSI bypass = 0
AFE = 11
SOSM = 0
A4980 = 0
IVR = 0
TAPI = 0
TOTAL = 23

OTHER INFORMATION
IpcSend error full = 0
IpcSend error other = 0

CSTA FREE BUFFERS
MONITORING buffers = 1200 (1200 max)
PILOTE buffers = 1200 (1200 max)
ROUTING buffers = 200 (200 max)
REFERENCE buffers = 1500 (1500 max)
ASSOCIATE buffers = 1500 (1500 max)
SERVICE buffers = 500 (500 max)
TRANSCONV buffers = 20 (20 max)
TRUNK buffers = 0 (0 max)



what is DR_Link IP recording ? what purpose used the for oxe or TSAPI ?

thanks

sadim
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Re: DR_Link IP recording

Post by sadim » 26 Mar 2012 06:52

In you case, nice recording with audio over ip (not by pcm board)

thkim81
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Posts: 311
Joined: 15 Jun 2009 22:57
Location: korea

Re: DR_Link IP recording

Post by thkim81 » 26 Mar 2012 20:47

No. our office develope record system with audio over IP

so We used the our system.

not nice system. other system.

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murraya
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Re: DR_Link IP recording

Post by murraya » 27 Mar 2012 02:40

this is shown by "CSTA profile = 2"
profile 0 = none
profile 1 = nice
profile 2 = other vendor.
Best Regards
Murray

ACSE 10.0 corporate
ACSE 6.x IPT data

krzysioD
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Re: DR_Link IP recording

Post by krzysioD » 28 Mar 2012 12:01

Nope:
Feature NICE - DR Link = Nice
-> it's a NICE not other
CSTA profile = 2 it's not nice/other/none

spadmin, type "2"
search for " 130 CSTA voice recording type = XX "
haven't seen the "open" ops w/ recording type equal to 2 (OPS #130 == 2)
and pls don't post the "open" ops listing... for some endusers it's existence may be confusing.

@thkim81:
you try to develop many applications and acquire many knowledge here, maybe it's time to do a AAPP certificate, then you will be given the right ops with 5-license demo. No need to pretend 'nice' in recording scenario.
Please note that at no time I will provide you with OXE/4400 nor AOS releases.
Note that it's our private time, that we spent to help you, so please don't expect complete solution for your problem.
You will need to do homework by your self.

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