DR_Link IP recording

[thkim81]

Hi..

I testing the OXE and TSAPI server.

i have wonder question about csta in OXE

When I connect oxe and command to enter cstainfo.

(1)eit_b> cstainfo

Mon Mar 26 17:25:09 KST 2012


CSTA LOCKS
CSTA profile = 2
IVR access = 0 (99999 max)
CCD agents = 1 (1000 max)
RSI agents = 0 (99999 max)
CCD pilot can be monitored = true
Feature SOSM = false
Feature Emirats Arabes Unis = false
Feature NICE - DR Link = Nice
NICE recording time slot = 0 (600 max)
NICE recording net time slot = 0 (99999 max)
DR_Link IP recording = 2 (99999 max)
4980 standard = 0 (99999 max)
4980 pro = 0
4980 groupware = 0
4980 multidevice = 0
4980 dispatcher = 0 (1 max)
4980 nomadic logged = 99999
TAPI premium server = 0
VAD = 0

CSTA MONITORING REQUESTS
CSTA = 6 (99999 max) Agent = 0 Business = 6
CSTA bypass = 0 (99999 max)
TSAPI = 0 (99999 max)
NICE = 5 (1000 max)
CCD Pilot = 0 (800 max)
CCD Pilot bypass = 0
GPBX = 0
GPBX bypass = 0
RSI = 1
RSI bypass = 0
AFE = 11
SOSM = 0
A4980 = 0
IVR = 0
TAPI = 0
TOTAL = 23

OTHER INFORMATION
IpcSend error full = 0
IpcSend error other = 0

CSTA FREE BUFFERS
MONITORING buffers = 1200 (1200 max)
PILOTE buffers = 1200 (1200 max)
ROUTING buffers = 200 (200 max)
REFERENCE buffers = 1500 (1500 max)
ASSOCIATE buffers = 1500 (1500 max)
SERVICE buffers = 500 (500 max)
TRANSCONV buffers = 20 (20 max)
TRUNK buffers = 0 (0 max)



what is DR_Link IP recording ? what purpose used the for oxe or TSAPI ?

thanks

[sadim]

In you case, nice recording with audio over ip (not by pcm board)

[thkim81]

No. our office develope record system with audio over IP

so We used the our system.

not nice system. other system.

[murraya]

this is shown by "CSTA profile = 2"
profile 0 = none
profile 1 = nice
profile 2 = other vendor.

[krzysioD]

Nope:
Feature NICE - DR Link = Nice
-> it's a NICE not other
CSTA profile = 2 it's not nice/other/none

spadmin, type "2"
search for " 130 CSTA voice recording type = XX "
haven't seen the "open" ops w/ recording type equal to 2 (OPS #130 == 2)
and pls don't post the "open" ops listing... for some endusers it's existence may be confusing.

@thkim81:
you try to develop many applications and acquire many knowledge here, maybe it's time to do a AAPP certificate, then you will be given the right ops with 5-license demo. No need to pretend 'nice' in recording scenario.