TSAPI - Citrix Xenapp 6.5

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Posts: 1
Joined: 26 Feb 2016 02:41

TSAPI - Citrix Xenapp 6.5

Post by FXderveloy »

Hi Everybosy,

I xould like implement Mirage CTI connector for Salesforce.

This solution work with TSAPI driver. I checked, tsapi driver is supported for my OS.

But EndUser environment built on Citrix Xenapp 6.5.

Do you know if Alcatel TSAPI/TAPI supported on Citrix environment ?

Thanks for your help.

Have a good days.


Francois-Xavier DERVELOY
France - Paris

Posts: 41
Joined: 06 Jun 2014 05:53

Re: TSAPI - Citrix Xenapp 6.5

Post by rachlilas »

For TAPI the answer is clear: not supported (see bellow extracted from the last Release Notes).

Citrix and Microsoft Terminal Server environments
Tapi Server is not fully compatible with these environments: the call control is operational, but the
administration Windows account / Telephone line is not supported.

For TSAPI, that should work even If I did not see any official validation...

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