TSAPI Server /DR-Link network recording via IP-Hybrid link

ross_01
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TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by ross_01 » 28 Oct 2008 12:34

Hi guys,

i have a problem with DR-Link network recording (OXE).
Do anyone already did before ?

Node1 has 2 PCM2 Boards declared with 60 Users... (everything work fine)
Node2 need to use the PCM2 Boards in Node 1... (Monitoring of the local users work also fine)

The "DR-Link Trouble Shooting Guide.pdf" has no more help for my Problem (see attached)
every time i try "start listening (nice)"
starting listening.JPG
#########################################################
SECURITY VIOLATION is mainly generated after a Start Listening (recording request)
command.
1: Recording not authorized on this station (check the “Record Authorization flag”)
-->ok...in all used Fac.Cat=true

origin 2: invalid PCM parameters (check the location of the PCM/Z30 board)
--> in Node1 but i think i configured everything

Node Number (reserved) : 2 distant node (without PCM2 Board)
-->Recording Centralizing Node + YES
-->Associate Recording Node : 1

Node Number (reserved) : 1 (local Node PCM2 Board1/3 used for testing)
-->Recording Centralizing Node + NO
-->Associate Recording Node : -1

i used for testing "general key's" so this shouldn't bee the problem...
###########################################################

I still thinking about the ip-Link between the nodes is maybe the Problem, but i dont have the chance the test with a S2M (TDM) link.

Do somebody have an Idea or solution ?

Thanks for help
ross_01
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krzysioD
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by krzysioD » 28 Oct 2008 13:13

No License for recording in second node?
maybe some incident on pabx (no DSP/ no compressors?)
kindly, please give us at least

ƒ Lock 145 gives the maximum local recording channels available (maximum 600)
ƒ Lock 164 gives the maximum remote recording channels available (maximum 600)
Lock 130 specify if a voice recording system is used; 3 values are possible


from BOTH nodes, saying that node 1 needs to have PCM2 boards.

Audit/Broadcast is ON? Hybridlink is IP or T2 ?
Please note that at no time I will provide you with OXE/4400 nor AOS releases.
Note that it's our private time, that we spent to help you, so please don't expect complete solution for your problem.
You will need to do homework by your self.

sadim
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by sadim » 28 Oct 2008 13:23

On the remote node under mgr->applications->Recording Resource, are the nice sets declared. If not make an audit

Sadim

krzysioD
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by krzysioD » 28 Oct 2008 13:48

i used for testing "general key's" so this shouldn't bee the problem..
Ah, ok for license. Have you subsribed as nice service first?


mgr, Applications, CSTA,
Recording Centralized Node: YES
Associate Recording Node: 2

Applications, Recording Resources,
check:
Recording node: 1
Recording rack: x
Recording board: x
Recording terminal: x

If running audit after the creation of PCM/recording resources you need to audit (if i remeber: mao+br, audit -l GEA, Activation on Consistency, search for item 53 Recording Resources).

After that you should have recording resources in remote node (in mgr/Applications/Recording Resources).
Please note that at no time I will provide you with OXE/4400 nor AOS releases.
Note that it's our private time, that we spent to help you, so please don't expect complete solution for your problem.
You will need to do homework by your self.

ross_01
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Posts: 12
Joined: 20 Aug 2008 05:46

Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by ross_01 » 28 Oct 2008 16:52

thanks for your quick reply ;-),

general key ;-)...no problem with the OPS locks!

mgr, Applications, CSTA,-----------> Configuration from Node2 -->see my first post!
Recording Centralized Node: YES-->done ( in the manual it seem that the node with PCM Board
should set=YES and the Node without PCM Board=NO)

Associate Recording Node: 1------>done is a link to the Node with PCM Board

but anyway in OXE "onlinehelp(TAB-key) it sound vice to me
i tried already turning around these settings...

Applications, Recording Resources, ------>done !
Recording node: 1
Recording rack: 1
Recording board: 3
Recording terminal: 1 - 30 ( for 2 PCM Boards=60 "Users")

(broadcast was off before, but i configured it manually...had before just a ABC-F Trunk but after i noticed that i will get DR-Link recording i changed it into Hybrid Link IP (ABC-F IP) i found in all ALU Documents i read absolutly nothing because ABC-F via IP ist allowed or not ???

greets
ross_01

ross_01
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Posts: 12
Joined: 20 Aug 2008 05:46

Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by ross_01 » 29 Oct 2008 03:45

@krzysioD

forgot to tell you the recoder is a developed special for this customer..(called ="Call Recorder")

do i need the OPS look 145 (recording B-Channel) also in the "remote note"(without the PCM Boards) ?

(the original key say "0"...but even with the general key it wont work ;-(

thanks for support!
ross_01

sadim
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by sadim » 29 Oct 2008 04:59

Hello,

Recording Centralized Node=Yes in both nodes

Sadim

krzysioD
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by krzysioD » 29 Oct 2008 05:08

@ross_01:

Please response to your PM !
Please note that at no time I will provide you with OXE/4400 nor AOS releases.
Note that it's our private time, that we spent to help you, so please don't expect complete solution for your problem.
You will need to do homework by your self.

ross_01
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Posts: 12
Joined: 20 Aug 2008 05:46

Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by ross_01 » 24 Feb 2009 06:08

@krzysioD

Alcatel found the Solution for my Problem...


Applications, Recording Resources, ------>done !
Recording node: 1--> add 128 to the Number= 129
Recording rack: 1
Recording board: 3
Recording terminal: 1 - 30 ( for 2 PCM Boards=60 "Users")

and it works...:-)

OXE_4400
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Re: TSAPI Server /DR-Link network recording via IP-Hybrid link

Post by OXE_4400 » 02 Mar 2009 05:22

ross_01

Do You have any explanation from ALU why +128 , not anything else. Does it fixed or depends on OXE NW configuration?

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