Hi guys,
One of our clients is using a NICE recorder for digital lines (no Dr-link) -parallel port connection.
One issue that we have is that NICE starts recording without reason (ghost calls recorded even in Sundays without audio).
I tried to change the level and even the type of detector (from LEVEL to On hook/off hook) without joy --> level too high, the recording doesn't start; off hook detected but on hook not detected.
The client records both Reflexes and 9 series terminals (ghost calls happen for both types) on eUA32 cards.
Any ideas and configuration tips are welcome.
NICE configuration
- tot3nkopf
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NICE configuration
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