sip trunk between ICS and OXE not up

[danand]

Hello All,

Please note that I am interconnecting an OXE Rls 10.1 with ICS Rls 6.7 .
I will be using the ICS as an external Voice mail for the OXE and also as a Fax server.

The problem is that the sip connectivity between them is not working.


I have followed the documentation but still could not make the SIP trunk work.

The "sipregiste"r command on OXE shows no registration.



Can anybody help?

Thanks
Danand

Thanks

[oldboy]

Can you please show us you config of your Trunk group and also you internal and external SIP gateways?

If you have remote access i can have a look and fix for you if you like for a price.

[danand]

Review/Modify: Trunk Groups--------------------------

Node Number (reserved) : 1
Trunk Group Id : 50

Trunk Group Type + T2
Trunk Group Name : sip
UTF-8 Trunk Group Name : ----------------
Number Compatible With : -1
Remote Network : 10
Shared Trunk Group + False
Special Services + Nothing
Node number : 1
Transcom Trunk Group + False
Auto.reserv.by Attendant + False
Overflow trunk group No. : -1
Tone on seizure + False
Private Trunk Group + False
Q931 signal variant + ABC-F
SS7 signal variant + No variant
Number Of Digits To Send : 4
Channel selection type + Quantum
auto.DTMF dialing on outgoing call + NO

Number Of Digits To Send : 4
Channel selection type + Quantum
uto.DTMF dialing on outgoing call + NO
T2 Specificity + SIP
Homogenous network for direct RTP + NO
Public Network Category : 31
DDI transcoding + False
Can support UUS in SETUP + True
Associated Ext SIP gateway : -1

Implicit Priority

Activation mode : 0
Priority Level : 0

Preempter + NO
Incoming calls Restriction categ. : 10
Outgoing calls Restriction categ. : 10
mpt1343 callee number + NO
Overlap dialing + YES
Call diversion in ISDN + NO





-Review/Modify: SIP Gateway-----------------------------------

Node Number (reserved) : 1
Instance (reserved) : 1
Instance (reserved) : 1

Subnetwork number : 10
Trunk Group : 50
IP Address : 10.10.1.12
Machin name : oxe
Proxy Port Number : 5060
sipSubscribeMinDuration : 1800
sipSubscribeMaxDuration : 86400
Session Timer : 1800
Min Session Timer : 900
Session Timer Method + UPDATE
sipLocalDomainName : ------------------------
DNS type + DNS A
First DNS IP Address : 10.10.1.2
Second DNS IP Address : ------------------------
SDP in 18x + True
Cac SIP-SIP + False
INFO method for remote extension + False
Dynamic Payload type for dtmf : 97




+-Review/Modify: Proxy--------------------------------------------
¦
¦ Node Number (reserved) : 1
¦ Instance (reserved) : 1
¦ Instance (reserved) : 1
¦
¦ Initial timeout : 500
¦ timer T2 : 4000
¦ Dns Timer overflow : 5000
¦ Timer TLS : 30
¦ Recursive search + False
¦ Minimal authentication method + None
¦ Authentication realm : ---------------------------
¦ Only authenticated incoming calls + False
¦ Framework Period : 3
¦ Framework Nb Message By Period : 25
¦ Framework Quarantine Period : 1800
¦ TCP when long messages + True
¦ Retransmission number for INVITE : 3
¦


+-Review/Modify: External Gateways---------------------------------------------+
¦ ¦
¦ Node Number (reserved) : 1 ¦
¦ Instance (reserved) : 1 ¦
¦ Instance : 0 ¦
¦ ¦
¦ Gateway Name : ics_external ¦
¦ Remote domain : 10.10.1.50 ¦
¦ PCS IP address : --------------------------------------- ¦
¦ Port number : 5060 ¦
¦ Transport type + UDP ¦
¦ Belonging domain : --------------------------------------- ¦
¦ Registration Id : --------------------------------------- ¦
¦ Registration Id in P_Asserted + False ¦
¦ Registration timer : 0 ¦
¦ SIP Outbound Proxy : --------------------------------------- ¦
¦ Supervision timer : 0 ¦
¦ Trunk group number : 50 ¦
¦ Pool Number : -1 ¦
¦ Outgoing realm : 10.10.1.50 ¦
¦ Outgoing username : --------------------------------------- ¦
¦ ¦
¦ Outgoing Password : -------------------- ¦
¦ Confirm : -------------------- ¦
¦ ¦
¦ Incoming username : --------------------------------------- ¦
¦ ¦
¦ Incoming Password : -------------------- ¦
¦ Confirm : -------------------- ¦
¦ ¦
¦ RFC 3325 supported by the distant + True ¦
¦ DNS type + DNS A ¦
¦ First DNS IP Address : --------------------------------------- ¦
¦ Second DNS IP Address : --------------------------------------- ¦
¦ SDP in 18x + False ¦
¦ Minimal authentication method + Digest ¦
¦ INFO method for remote extension + False ¦
¦ Send only trunk group algo + False ¦
¦ To EMS + False ¦
¦ SRTP + RTP only ¦
¦ Routing Application + False ¦
¦ Ignore inactive/black hole + False ¦
¦ Contact with IP address + False ¦
¦ Dynamic Payload type for dtmf : 97 ¦
¦ 100 REL for Outbound Calls + Supported ¦
¦ 100 REL for Incoming Calls + Not Requested ¦
¦ Gateway type + Standard type ¦
¦ Re-Trans No. for REGISTER/OPTIONS : 2 ¦
¦ P-Asserted-ID in Calling Number + False ¦
¦ Trusted P-Asserted-ID header + True ¦
¦ Diversion Info to provide via + History Info ¦
¦ Outbound calls only + False ¦
¦ SDP relay on Ext. Call Fwd + Default ¦
¦ Trusted From header + True ¦
¦ Support Re-invite without SDP + True ¦
¦ ¦
+-----------------------------------------------------------------

[jasic]

Try to use different SIP ports. 5060 is for the ICS in external SIP gateway and fax server config you need a other one maybe 5360 like it is in mother documentation. Have you create a external Voice mail number?

[danand]

Yes, I have created the external voice mail number and it looks fine.

The sipregister on the OXE shows me that the voice mail number is registered.

When I make a call to the voice mails number , the OXE tells me that the link is out of service.

I checked the ICS on Reporting-Monitoring-status ,I can see that it is down.

I don't know how to fix it and I think that this is where the problem is.

Can you help me on this.

Rgds
danand

[cavagnaro]

Logs, analyze SIP logs...

[jasic]

Have you correct your SIP Ports. It is not possible to use port 5060 for Voicemail and Fax in the same server

Gesendet von meinem Galaxy Nexus

[danand]

HI ALL,

I have not yet installed the Fax application yet.

I can see from the monitoring page on the ICS the status is showing down.
unable to figure out why?


Unable

[jasic]

What shows service icsd status

Is your license ok

[cavagnaro]

You even have some training? A successful deployment is not just next next next...if you even can't collect basic logs then how are we supposed to help?