Hi to all,
Can anyone please help me, i have configured of professional numbers in the "My Numbers" area, entered my mobile phone number & colleague number.
transfer to colleague succed, but transfer to mobile phone failed. audible notification "third party is busy". What steps should I do..?
Thanks,
Saeful
Personal Automated Assistant /can't transfer to mobile phone
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- cavagnaro
- Alcatel Unleashed Certified Guru
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Re: Personal Automated Assistant /can't transfer to mobile p
Check the public category and entity of the RSI. Be sure it can dial to cellphones
Ignorance is not the problem, the problem is the one who doesn't want to learn
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
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- Member
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- Joined: 19 Nov 2013 01:00
Re: Personal Automated Assistant /can't transfer to mobile p
hi cavagnaro,
my case if I make a call directly to mobile phone it worked..
but if through voice mailbox it failed.
my case if I make a call directly to mobile phone it worked..
but if through voice mailbox it failed.
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: Personal Automated Assistant /can't transfer to mobile p
It is not the same. Again check what I suggested
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer