OmniTouch 8440 Messaging Software 6.7.400.000.d - Check Systm Error

Post Reply
hassansalem
Member
Posts: 43
Joined: 31 Jan 2013 05:25

OmniTouch 8440 Messaging Software 6.7.400.000.d - Check Systm Error

Post by hassansalem »

Thanks in advance .
while we are installing Omnitouch Messaging Software , after importing ICS6BasicConfiguration.xml file , we got an error after system check



Attached:
1- The ICS6BasicConfiguration.xml file.
2- Snapshot from the current output error.
3- The Logs collected as per the error message.

Kindly advise us.
You do not have the required permissions to view the files attached to this post.
Top
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:
Contact cavagnaro

Re: OmniTouch 8440 Messaging Software 6.7.400.000.d - Check Systm Error

Post by cavagnaro »

Thu Nov 12 09:04:38 EET 2015 : SUCCESS : FQDN=SHORTNAME.DOMAINNAME by hostname OK
Thu Nov 12 09:05:08 EET 2015 : FAILURE : DNS query result too long: 2 lines

Error is pretty straight. Check your DNS Server, it should return only 1 (one)(uno) record per IP
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Top
Post Reply

Return to “OmniTouch 8440 Messaging Software”