Fax reception delay

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ufox21
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Posts: 1
Joined: 09 Nov 2011 06:26

Fax reception delay

Post by ufox21 »

Hello,

I have an issue with my OFS. Sometimes customers send me faxes and they reach the OFS but It doesn´t deliver them to the user´s "fax-box" right away, It can takes hours to do it.

This is a random issue and It is solved by itself several hours later delivering the faxes in the OFS to their respective user´s "fax-boxes".

What can i do about?

Thanks.

Best regards.
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cavagnaro
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Re: Fax reception delay

Post by cavagnaro »

Check logs to start with.
Ignorance is not the problem, the problem is the one who doesn't want to learn

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