problem with videoconference

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resorte
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problem with videoconference

Post by resorte » 31 Mar 2011 19:11

Hi all,

I have a problem with the videconference peer to peer, I can establish the session and get audio, video and IM, without problem, everything seems ok, but after about 5 minutes the video gone, the screen disappears and only stay audio and IM, not show me error. In the SIP Log I see nothing unusual.

Someone has a problem like this? there is another way to get more logs? both clients are low-quality video and the ACS version is 8.1.0b5248.

Thanks! :)

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alex
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Re: problem with videoconference

Post by alex » 01 Apr 2011 03:51

Is it about 5 minutes or exactly 5 minutes? If exactly then it looks like session timer expiry.
Anyway there is a new 8.1.0b5386 version with some P2P video bugs fixed. Try it.
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

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cavagnaro
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Re: problem with videoconference

Post by cavagnaro » 02 Apr 2011 01:23

Hum...5386 is previous one alex, new one is 5559
Ignorance is not the problem, the problem is the one who doesn't want to learn

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alex
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Re: problem with videoconference

Post by alex » 02 Apr 2011 05:26

cavagnaro wrote:Hum...5386 is previous one alex, new one is 5559
Just checked SW downloading section.
Right, cav, 5559 is the latest. +1 to your "Last, Best Hope of Humanity" :lol:
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

resorte
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Re: problem with videoconference

Post by resorte » 02 Apr 2011 12:21

thank you for your comments

this problem happens in my customer's teamwork server, I have the same version installed in my office, and I haven't this problem, it would be necessary to install the new version 5559?

you know about some others logs? or some other test?

Regards!

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alex
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Re: problem with videoconference

Post by alex » 03 Apr 2011 02:37

resorte wrote: you know about some others logs? or some other test?
Check traces on MyTW server or run wireshark trace on one of the PCs.
If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck.

sitig
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Re: problem with videoconference

Post by sitig » 11 May 2011 17:50

Is peer to peer video conference a licensed or free feature? I was told it's free, only multiparty is licensed. Can someone verify please?
Every adversity has within it a seed of an equivalent or greater benefit....

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cavagnaro
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Re: problem with videoconference

Post by cavagnaro » 11 May 2011 19:09

the users that need video are licensed always. if you use p2p then no need for MCU, but if not then you need an MCU, the fact that if you decide to use a MCU is not licensed.
Ignorance is not the problem, the problem is the one who doesn't want to learn

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sitig
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Re: problem with videoconference

Post by sitig » 11 May 2011 22:09

Thanks Cavagnaro. I understand now.

Cheers
Every adversity has within it a seed of an equivalent or greater benefit....

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